30-Day Return Policy
We are confident you will be happy with your purchase. However if you are unsatisfied with your order, we offer the option to return most products for a refund within 30 days from the date of purchase. Refunds are subject to our Refund Policy.
All returns require an RMA number and verification that may be done through Byte Innovations support using the marketplace or sales channel your order was placed through.
A buyer must provide a matching order number, date, and name. Byte Innovations LLC reserves the right to accept or deny a Buyer's claim for return, exchange, or damages.
No returns are allowed outside the 30 day return window from the date of purchase or from international or forwarding addresses.
If a return is approved and the item is not used and is in resellable condition, Byte Innovations LLC will provide a refund minus a 10% of the purchase price. A return may be subject to an additional 15% restock fee in addition to a round trip shipping cost if found to be in used condition.
If the item is found to be in defective or damaged condition and Byte Innovations is at fault, a full refund will be provided.
Depending on your bank, please allow up to 3-4 business days for a refund to post.
If a return is received with missing items or bad packing causing damage, or contains damage due to the fault of a buyer, a labor fee, the cost of damaged parts, and any applicable restock fee will be applicable.
U.S. Shipping Policy
We try to provide the most competitive and expedited shipping services available to our customers. All orders will be shipped based on the shipping method placed on checkout. Most orders ship within 24-48 hours via ground shipping services. Normal continental transit times are 3-4 business days (excluding weekends).
Please note that in some cases shipping times may vary due to various shipping factors outside our control.
Systems built by Byte Innovations are currently available in the United States only and can not be bought or shipped internationally due to the general cost of shipping internationally. The use of international forwarding addresses will void our return and refund policies. Our warranty is applicable inside the United States only.